FREQUENTLY ASKED QUESTIONS
FAQ
Answers about product categories, substrates, minimum orders, samples, custom patterns and storage.
BEFORE YOU ORDER
Common Questions
Product, pattern and technical conditions should be confirmed for each inquiry.
What information should I provide with an inquiry?
Describe the required pattern or provide a reference file, and include the quantity, substrate, product application and delivery destination. For equipment or process inquiries, also describe the current setup and specific requirement.
How should water transfer film be stored?
Recommended storage conditions are below 60 percent relative humidity and at 20-25 C. Confirm packaging, shelf life and handling conditions for the specific order.
Can you develop a custom pattern from our artwork?
Yes. Provide an Adobe Illustrator design file so we can discuss pattern development, plate making, trial printing and sample confirmation.
Can I request a sample first?
Yes. Free samples are available, with sample shipping paid by the customer. Availability and delivery arrangements should be confirmed with the inquiry.
What is the minimum order for standard water transfer printing film?
The minimum order for standard pattern film is 10 square meters. For custom patterns, discuss the artwork and plate-making requirements with us first.
Which substrates can be used for water transfer printing?
Applications can be discussed for ceramic, plastic, metal, wood, fiberglass and other substrates. Suitability must still be confirmed based on the surface condition, geometry and product requirements.
What pattern categories are available?
Common categories include wood grain, stone, camouflage, carbon fiber, animal, floral and designer patterns. Contact us to discuss available samples and specific designs.
What products and services do you provide?
We provide water transfer printing films, custom pattern development, printing and plate making, water transfer printing equipment, activators and process support. Complete production line equipment and technology transfer can also be discussed.
NEED MORE DETAILS?
Send Us Your Product Details
Providing a pattern reference, substrate, quantity and application details helps identify the next step.