FREQUENTLY ASKED QUESTIONS
Faqs
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BEFORE YOU ORDER
Common Questions
Product, pattern and technical conditions should be confirmed for each inquiry.
QWhat quality inspection and material certificates can you provide for factory products?
<p>We not only provide factory qualification certificates complying with international standards, but also can provide material analysis reports (such as 304 stainless steel spectral analysis reports), galvanizing layer thickness inspection reports, and load-bearing test certificates issued by SGS or third-party authoritative testing organizations according to customer requirements. All shipped products are accompanied by complete factory inspection records to ensure quality traceability.</p>
QWhat is the average lead time for bulk orders?
<p>The production cycle for standard specifications of horse stables, dog kennels, or cat hotel cages is usually 20-30 days. For non-standard large orders that require customized molds or special surface treatments, the delivery time is generally 35-45 days. We will arrange production immediately after receiving the deposit and confirming the drawings, and synchronize the progress with you at each production node to ensure on-time delivery.</p>
QDo you support customized mold design and non-standard parts processing?
<p>Yes. We have a team of 10 senior R&D engineers, equipped with advanced CAD/SolidWorks design software and high-precision CNC processing equipment. Customers only need to provide hand-drawn sketches, samples, or technical requirements, and we can output 3D drawings and structural designs within 48 hours, supporting small-batch prototyping. Mass production will proceed after confirmation.</p>
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